Frequently Asked Questions
Everything you need to know about shopping with Marlo the Label.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, Marlo the Label ships worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
How do I care for my Marlo garments?
To maintain the quality of our fabrics, we recommend a cold hand wash or a delicate machine cycle. Always air dry in the shade and avoid tumble drying to prevent shrinkage.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.